Privacy Policy
Last Updated: April 28, 2025
1. Introduction
Welcome to Hostiva.tech ("Hostiva," "we," "our," or "us"). At Hostiva, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (hostiva.tech) or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Purchase or inquire about our products and services
- Subscribe to our newsletter
- Participate in surveys or promotions
- Contact our customer support
- Use interactive features of our website
This information may include:
- Name, email address, phone number, and billing address
- Payment information (credit card details, billing information)
- Business information (company name, job title)
- Account credentials
- Communication preferences
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website or use our services, we may automatically collect certain information about your device and usage patterns. This information may include:
- IP address
- Browser type and version
- Operating system
- Device information
- Pages visited and time spent on those pages
- Referring website addresses
- Click patterns and interactions with our website
2.3 Information from Third Parties
We may receive information about you from third parties, including:
- Business partners
- Vendors on our marketplace
- Analytics providers
- Advertising networks
- Search information providers
3. How We Use Your Information
We use your information for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information, such as updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize your experience and deliver content relevant to your interests
- Facilitate vendor transactions and communications
- Comply with legal obligations
4. How We Share Your Information
We may share your personal information in the following situations:
4.1 With Vendors and Service Providers
We may share your information with vendors on our marketplace to facilitate your purchases and service delivery. We also share information with third-party vendors, service providers, and contractors who perform services on our behalf.
4.2 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information where required to do so by law or in response to valid requests by public authorities.
4.4 With Your Consent
We may share your information with your consent or at your direction.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
8. Third-Party Websites
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18 without verification of parental consent, we take steps to remove that information from our servers.
10. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United Arab Emirates and choose to provide information to us, please note that we transfer the data to the UAE and process it there.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@hostiva.tech
- By WhatsApp or Telegram: +971585289966
13. Consent
By using our website and services, you consent to our Privacy Policy and agree to its terms.